State Farm® Insurance Agent Gene Haynes
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Megan Quinlan
December 23, 2025
"This office has been so helpful with all insurance matters over the years! I am so thankful to have them on my side when it comes to insurance needs. Especially Joanne Furr, she has been extremely helpful and kind with all the different questions we have!"
Felicia Dawson
December 23, 2025
"Great service and customer service getting our quotes."
stephen dawson
December 23, 2025
"Great service and customer service."
Toni Ruth Smith
December 17, 2025
"Gene and his team have been taking care of us for over 14 years. They are reliable, helpful, and always quick to respond! We are espeically grateful for Joann Furr who makes adding and removing from our policy seamless!"
Taisia Ealy
October 1, 2025
"The agent I work with, Joanne is always so helpful and easy to work with. I feel like she really cares and wants to watch out for me!"
Dynasty Property Management
October 1, 2025
"Joann is the best! Always helpful and ready to serve!! We keep them close as they write all of our policies."
Melvin Blanton
September 23, 2025
"I have been a customer of Gene Haynes for thirty years. That tells you something. But yesterday, Stephanie and Joanne really did an awesome job adding an inland marine policy at the end of the day to be effective that day. Thank you ladies"
Turkey Rhyd
September 16, 2025
"This office has done an excellent job of responding to any questions or situations that have arisen in the six years since we moved to the area and called on them to provide for our home and auto insurance needs. The office staff are always pleasant, helpful, and professionally knowledgeable."
Triphena Smalls
August 29, 2025
"I’ve been with Gene Haynes’ agency for over 10 years, and I can honestly say their customer service is unmatched. Joanne is always reviewing my account to find possible savings, and she’s consistently responsive and professional whenever I reach out by phone or email. The app is also a huge plus—it’s convenient and easy to use. I’ve filed two claims through it, and both times the process was quick and efficient. In all these years, I haven’t come across another agency that can match their combination of service and pricing, and I’m always on the lookout for a good deal."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Cassandra Wilbur
August 15, 2025
"I have nothing but wonderful things to say about Gene Hayes State Farm. I don't regret one minute for having them as my insurance company for all of my needed coverages."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
serenity sabangan
August 13, 2025
"I spoke with Joann from the insurance agency, and she was exceptionally patient and thorough. I had numerous questions covering a variety of scenarios, and she addressed each one in detail, ensuring I had a clear understanding of every answer."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Dale Cross
August 11, 2025
"Very efficient answer all my questions"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
William Fulcher
August 7, 2025
"Great group of people always there to help"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jeff Patchett
July 1, 2025
"Gene, Joanne and other staff members are very knowledgeable, they provide practical advice and they are very helpful."
Vignesh Moni
June 30, 2025
"I received a very quick and timely response from Gene and Team, much appreciated!"
Felicia Dawson
January 29, 2025
"Fast and easy to get a quote on car and life insurance. I would recommend to everyone."
Megan Furr
January 29, 2025
"This place is wonderful! I have been with them a few years now and recommended them to anyone I can! They are super responsive and quick to action when I need help with my policies!"
Ruth Araujo
October 24, 2024
"The customer service was outstanding, and they made what could have been a stressful process smooth and seamless. I highly recommend State Farm for their exceptional support and dedication to their clients. Thank you for such a positive experience!"
Mary Lynn Sedivec
October 16, 2024
"Joanne At this office is so responsive and comes up with ideas to save us money. We have had great service for over 20 years."
Mary Kendrick
August 3, 2024
"Just need to give a shout out to Joanne for her fantastic work on our behalf this week! Throughout the process of adding an additional car to our policy, she was super responsive, took time to answer all my questions, AND got us all the information we needed quickly and efficiently. She's the best!"
Tracy Edwards
February 14, 2024
"Customers for over 15 years. We have always received excellent service from Gene and his staff members. They have always been available to answer any questions or concerns in a timely and professional manner."
Kellie Duffy
January 30, 2024
"Joanne Furr from Gene Haynes Insurance has been our trusted agent for years, and we couldn't be happier. Her expertise and dedication shines through in every interaction, ensuring our insurance needs are not only met but exceeded. From policies to Certificates of Insurance (COIs), Joanne handles everything with professionalism and efficiency. Highly recommend Gene Haynes and Joanne Furr for top-notch service and peace of mind!"
Nathaniel Todd
November 11, 2023
"20+ year customer. Got in a fender-bender, my fault, but State Farm undervalued my car and tryed to total it. Asked the good people at Gene Hayes for help. Gene emailed me that's not what they do, nor do they have access to details that I asked for about my claim. While trying to cancel my policy Stefanie gave incorrect and incomplete information to me causing additional fees and undo stress. I hope no one else has to deal with them."
Tony Bement
October 20, 2023
"Over the last two months, in dealing with my father's estate, Joanne Furr was invaluable in creating policies to keep the estate insured. She's the best!"
Patricia Malone
September 24, 2023
"Needed a commercial insurance policy quickly. I got a quote within 24hours. Joanne did a great job understanding my needs and working with underwriting to get the necessary approvals to issue my policy."